Showing posts with label change theory. Show all posts
Showing posts with label change theory. Show all posts

Friday, July 13, 2012

Activity Theory, Expansive Learning Cycle


Activity theory addresses learning activities that take place in a complex environment (non-linear, dynamic, heterogeneous) as opposed to a linear learning environment (homogenous, static, instructional). In the following diagram the subject interacts with the object mediated by various influences from the environment; instruments, division of labor, community, and rules (Engerstom, 2001).


File:Activity-theory.gif

Retrieved from: http://edutechwiki.unige.ch/en/File:Activity-theory.gif


When viewing theories Engerstom (2001) poised that any theory must answer the following four questions:
  1. Who are the subjects of learning, how are they defined and located?;
  2. When do they learn, what makes them make the effort?;
  3. What do they learn, what are the contents and outcomes of learning?;
  4. How do they learn, what are the key actions or processes of learning? (P. 133).

It is from activity theory that Engersom (2001) derived the Cycle of Expansive Learning. This cycle could be viewed as an extension of 
Shewart's Plan-Do-Check-Act cycle (McLean 2006, p. 19) and Lewin's planned approach to change. Both of these change theories are identified under the action research literature. 

Engerstom's cycle of expansive learning is shown in the following figure:


Figure Retrieved from: http://edutechwiki.unige.ch/en/File:Expansive-learning.png

In this expansive learning cycle the following steps are followed:
  1. Charting the Situation
    • Something must be done.
    • Commitment to change.
  2. Analyzing the Situation
    • How did we work in the past (history)?
    • What are our present troubles and contradictions?
  3. Creating a new Model/Vision
    • How do we want to work in the future?
  4. Concretizing and Testing the new Model
    • What changes do we want to try next month?
  5. Implementing the new Model
    • Putting into practice the first steps.
    • Pushing for the next steps.
  6. Spreading and Consolidating
    • Teaching others what we learned (knowledge distribution)
    • Codifying the new rules, etc.
    • Permanent reflection (Weber, 2008, p. 53).

Activity theory focuses more on cultural theory while action research focus more on conducting research in natural settings. In either case, there are similarities in the various change models from both schools of theory. Diversifying one's knowledge base can only be productive in allowing one to view change models from different perspectives, resulting in more productive results.

References:

Engestrom, Y. (2001). Expansive learning at work: toward an activity theoretical reconceptualization. Journal of Education and Work, 14, 133-156. doi: 10.1080/13639080020028747

McLean, G. N. (2006). Organization Development: Principles, Processes, Performance. San Francisco, CA: Berrtt-Koehler.

Weber, S. (2008). Intercultural learning in business and human resource education. In Nijhof, W. J., & Nieuwenhuis, L. F. M. (ads.), The Learning Potential of the Workplace, 47-69. Rotterdam, Netherlands: Senge.




Friday, June 22, 2012

Organizational Culture and Change


Meyerson and Martin (1987) view organizations as cultures in which organizational change incorporates "changes in patterns of behavior, values, and meanings (p. 624). From their research, Meyerson and Martin (1987) identified three paradigms of organizational culture: integration, differentiation, and ambiguity.

Paradigm 1: Integration

Integration views of organizational culture identifies with those views that are shared: "for example, a common language, shared values, or an agreed-upon set of appropriate behaviors" (Meyerson & Martin, 1987, p. 624). Through an exhaustive search of cultural studies and theories, Meyerson and Martin (1987) identified three common characteristics for integration cultural theories: "consistency across cultural manifestations, consensus among cultural members, and -usually- a focus on leaders as culture creators" (p. 625). An integration culture would be found in most organizations that operate in a traditional top-down, controllable, manner.

Paradigm 2: Differentiation

Differentiation theories of organizational culture espouse diversity, where attention is paid to "inconsistencies, lack of consensus, and non-leader-centered sources of cultural content" (Meyerson & Martin, 1987, p. 630). Where an integrated culture is more closed, a differentiation culture is more open, influenced from both inside and outside influences (Meyerson & Martin, 1987). A differentiation culture would be found in organizations that operate with a flat or horizontal hierarchy, allowing more decisions to be made from front-line employees.

Paradigm 3: Ambiguity

Where paradigm 1, integration, resists ambiguity due to its rigidity, paradigm 2, differentiation, is more open to ambiguity so that it can be managed. For paradigm 3, ambiguity is accepted as "the way things are, as the 'truth', not as a temporary state awaiting the discovery of 'truth'" (Meyerson & Martin, 1987, p. 637). An ambiguity culture would be found in organizations that operate on a network theory or a complexity theory model.

Organizations address culture differently, partly based on the type of environment they operate in. Weick and Sutcliffe (2007) recommended to make your organization as complex as the environment - the more complex the environment, the more complex the organizational system will need to be in order to function accordingly. 

No one organization operates completely in one paradigm, there are usually portions of each type of paradigm present in any organization. When addressing change, it is recommended to view the change effort from each of the three paradigms rather than solely from one paradigm. As Meyerson and Martin (1987) pointed out: "An awareness of all three paradigms simultaneously would avoid the usual blind spots associated with any single perspective" (p. 643).

References:

Meyerson, D., & Martin, J. (1987). Cultural change: An integration of three different views. Journal of Management Studies, 24(6), 623-647. Retrieved from http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1467-6486

Weick, K. E., & Sutcliffe, K. M. (2007). Managing The Unexpected: Resilient Performance in an Age of Uncertainty. San Francisco, CA: Jossey-Bass.

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